Just the word “mediation” often worries people – it sounds all official, very formal and a little bit scary for some people.
It’s quite normal to be unsure – not many people have been in mediations before, and I always explain to people that the only person experienced in mediation in the room is likely to be me!
No such things as a daft question – other than the one we don’t ask, as we all know. We do provide a question & answers document for people, but just like mediation itself – nothing beats a good old-fashioned conversation!